Refund Policy
A prioritized registry of the Samples Wala policy on digital audio artifacts. Transparency is our core signal.
Digital Artifact Status — डिजिटल स्थिति
Non-Refundable Policy
DUE TO THE INTANGIBLE NATURE OF DIGITAL MASTER ASSETS AND AUDIO ARTIFACTS, ALL SALES OF CREDITS AND SAMPLE PACKS ARE FINAL ONCE TRANSMITTED. UNLIKE PHYSICAL GEAR, DIGITAL COPIES CANNOT BE "RETURNED" TO THE VAULT ONCE SECURED.
Exceptions Signal
WE WILL BROADCAST A FULL REFUND ONLY IN THE EVENT OF A GENUINE TECHNICAL ARTIFACT FAILURE (E.G., DAMAGED FILE, INCORRECT CONTENT) THAT OUR AGENTS CANNOT RECTIFY WITHIN 48 HOURS OF YOUR SIGNAL.
Relinquish Signal — वापसी की प्रक्रिया
Broadcast Claim
SEND A DETAILED SIGNAL TO OUR AGENTS WITHIN 7 DAYS OF CAPTURE.
Identify Artifact
PROVIDE THE TRANSACTION ID AND THE SPECIFIC SAMPLE OR PACK NAME.
Technical Verify
OUR AGENTS WILL VERIFY THE ARTIFACT FAILURE IN OUR PRODUCTION TERMINAL.
IF YOU BELIEVE YOUR ACCOUNT HAS EXPERIENCED A SIGNAL ERROR,
DISCONNECT FROM THE VAULT AND BROADCAST TO OUR SUPPORT AGENTS AT